Shipping policy

SHIPPING POLICY

All orders are processed and shipped within 1–5 business days unless otherwise noted on the product page. Delivery times may vary depending on your location and carrier services.

Once your order has been shipped, you will receive a confirmation email with tracking information. Title and risk pass to you once the carrier receives the package.

Please note: all sales of physical products are final. No returns or exchanges. (Your Dealer Membership is separate and can be cancelled at any time — see our Cancellation & Subscription Policy.)

If you have any issues with your order (such as a damaged or incorrect item), contact us at admin@thehatdealers.com within 7 days of delivery and we will review on a case-by-case basis.

Member priority shipping

Active Dealer Members receive Priority shipping free of charge on U.S. orders, with no minimum spend. The benefit is applied at checkout when you are signed in to the account that holds the membership — so sign in before you check out.

Free member shipping covers domestic U.S. orders only. International orders ship at standard calculated rates, and any customs duties or import taxes remain the customer's responsibility.

If your membership lapses, is cancelled, or its payment fails, the benefit ends with it and standard shipping rates apply.

The Dealer Membership itself does not ship

The membership is an access program. Nothing is mailed to you as part of it, and no shipping is charged on the $10 monthly fee. You buy the hats you want, when you want — the membership gets you in early and covers the shipping.